Privacy policy

ABOUT THE PRIVACY POLICY

Safeshop.hr, as the service provider of the website safeshop.hr, is committed to protecting the privacy of personal data.

Safeshop.hr is dedicated to protecting and respecting your privacy. Please read this Privacy Policy carefully to understand why and how safeshop.hr collects your personal data and how it will be used. Regarding the personal data collected by safeshop.hr, safeshop.hr is the “Data Controller,” i.e., the one who determines the purposes for which and the means by which personal data are processed.

This Privacy Policy explains how safeshop.hr collects, uses, and manages your personal data located on the safeshop.hr website, which is accessible through the use of that website. You can contact the Data Protection Officer of safeshop.hr via email at [email protected].

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), which has been in full application since May 25, 2018, in the Republic of Croatia and all European Union member states, as well as the Act on the Implementation of the General Data Protection Regulation (Official Gazette No. 42/18, hereinafter: “the Act”), and in accordance with the legal framework for personal data protection in the Republic of Croatia and the European Union and the best European practices, safeshop.hr, as the controller of personal data of its service users and customers, has created this Privacy Policy.

This Privacy Policy is based on the following principles of personal data processing:

  • The principle of lawfulness, transparency, and best practice;
  • The principle of limited processing and data minimization;
  • The principle of accuracy and completeness of personal data;
  • The principle of limited storage;
  • The principle of integrity and confidentiality of data;
  • The principle of accountability;
  • The principle of trust and fair processing;
  • The principle of opportunity (processing purposes); and
  • The principle of processing in an anonymous form.

This Privacy Policy applies to all services offered by safeshop.hr, with the aim of introducing you as a user/data subject to the processing procedures of your personal data and your rights in a clear and transparent manner. Above all, you as a user and/or data subject can contact safeshop.hr at any time with a request to modify, supplement, and/or update data relating to you, as well as with a request for a statement on the purposes for which you want or do not want your data to be processed.

If you want to contact safeshop.hr regarding these rules or regarding your personal data, please use the following contact details:

Safeshop.hr You can reach the Data Protection Officer at: [email protected]

How and when does safeshop.hr collect your personal data?

Safeshop.hr collects your personal data when it is necessary to realize your needs or for the business needs of safeshop.hr:

  • At the moment you access the safeshop.hr website, safeshop.hr will collect your IP address, which is also considered personal data;
  • Situations in which safeshop.hr collects other types of data such as (i) the date and time of access to the website, (ii) information about the hardware, software, or internet browser you use as well as (iii) the operating system of your computer and the application version and your language settings. Safeshop.hr may collect information about clicks and your access to the safeshop.hr website;
  • At the time of entering into a contractual relationship with the data subject. The processing of your personal data in the latter case is necessary for the execution of the contract in which you, as the data subject or user, are a party, or to take actions at your request as a data subject before entering into the contract in question. For the conclusion of the contract, data about your name, surname, address (place of residence), country, phone number, and e-mail address are certainly necessary;
  • When you contact us and ask for help or ask a question so that Safeshop.hr can exercise any of your rights guaranteed by valid regulations;
  • When you contact safeshop.hr via social networks – safeshop.hr collects data that you have made available when placing an inquiry or request;
  • When safeshop.hr carries out general and individual acts, it processes personal data based on compliance with legal obligations;
  • During participation and execution of EU projects in which natural persons are involved, safeshop.hr processes personal data based on legitimate interest or legal obligation.

Safeshop.hr collects the above-mentioned specific categories of your personal data either based on the consent shown to you when arriving at the safeshop.hr website via a pop-up window, or based on legitimate interest (for example, in cases of cookies that are necessary for the functioning of the safeshop.hr website or when safeshop.hr sends interesting notices to you as its user, client, or associate), or in order for safeshop.hr to perform its obligations arising from the valid regulations of the Republic of Croatia.

If the processing is based on your consent, you have the right to withdraw that consent at any time. It is necessary to notify the controller of the withdrawal of consent at the e-mail: [email protected]. Such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

Please pay attention to the mandatory scope of data that safeshop.hr requests from you because in the event that the user does not provide the requested information defined as mandatory to perform the requested or expected activity, such user unfortunately will not be allowed to participate in it, as the activity will be technically unfeasible without the requested data.

What data and for what purpose does safeshop.hr collect directly from you?

Typical categories of data collected by safeshop.hr from users are as follows: (i) customer’s IP address, name (not necessarily surname), e-mail address, and customer’s order number that you provide when filling out forms on the safeshop.hr website.

Safeshop.hr collects your personal data for the purpose of:

  • Execution of service, fulfillment of the contract, or other ways of ensuring the provision of the requested service;
  • Use of all services on the safeshop.hr website;
  • The most efficient response to your inquiry and the processing of your requests;
  • Statistical data processing;
  • Sending materials and contacting;
  • Improving the quality of content, functionality, and services.

What privacy rights do you have?

Keep in mind that at any time you have the right to request the following from safeshop.hr:

  • To provide you with access to your personal data; You can ask safeshop.hr which of your personal data it uses, and you can also request access to that personal data. You have the right to know the purpose of the processing, which categories of your personal data are kept, the bodies or categories of bodies with which your personal data are shared, the retention period of your personal data, as well as the source of data in cases where the data are collected indirectly. You can contact safeshop.hr if you want a copy of some or all of the personal data it keeps about you.
  • To request the correction of incorrect data; Safeshop.hr wants your personal information to be accurate and up to date. You can request that information you think is inaccurate or outdated be corrected or removed.
  • To request the deletion of personal data; You can ask safeshop.hr to stop the processing or even delete your personal data. If your personal data are needed by safeshop.hr to perform a contractual obligation to you, safeshop.hr might stop being able to perform such contractual obligations. Also, if your personal data are needed to fulfill certain legal obligations (e.g., tax obligations), your request may not be able to be fulfilled.
  • To restrict access to your data (to Safeshop.hr and/or third parties) in certain processes or completely; If you want to dispute the accuracy of the data, or safeshop.hr no longer needs your personal data for the purpose of processing, but you need them for the establishment, execution, or processing of legal claims, or you have objected to processing on a basis that safeshop.hr considers legitimate, you have the right to request the restriction of processing of personal data.
  • To submit an objection to the way Safeshop.hr uses your data; Remember that you have the right to object to the processing of personal data based on a legal basis that safeshop.hr considers legitimate.
  • To request data transfer to another controller (right to portability); If the processing is based on your consent or is carried out by automatic means, you have the right to ask safeshop.hr to transfer the data to another controller.

To exercise any of the above rights, please use the contact details provided at the beginning of the Privacy Policy. If you believe that your rights are not being respected, you have the right to lodge a complaint with the Personal Data Protection Agency.

Where are your personal data stored?

Personal data collected by safeshop.hr about you are kept in a secure environment. Your personal data are protected from unauthorized access, disclosure, use, modification, or destruction by any organization or individual. Collected data are in electronic form and protected by an SSL certificate that encrypts the data and thus ensures that communication between the user’s computer and safeshop.hr takes place via a secure protocol. Safeshop.hr takes data protection seriously and takes various precautions to protect personal data.

Processed data are stored in premises and IT systems, but safeshop.hr sometimes stores data on the servers of its trusted service providers located within the EU.

Safeshop.hr will ensure that personal data are kept in a secure place (which includes reasonable administrative, technical, and physical protection to prevent unauthorized use, access, disclosure, copying, or modification of personal data), which can only be accessed by authorized persons. All authorized persons sign a confidentiality statement.

Data collected for the purposes stated in these rules will be stored only as long as necessary to fulfill the stated purposes. Your personal data will not be kept in a form that allows you to be identified longer than safeshop.hr reasonably considers necessary to achieve the purpose for which they were collected or processed. Safeshop.hr will keep certain personal data for the time period prescribed by law or regulation that binds safeshop.hr to keep the data.

In the event that you have given consent to safeshop.hr (for example, selected a certain category of cookies for use), your personal data will be processed by safeshop.hr until the withdrawal of consent. If you state a grounded objection to the processing of personal data based on legitimate interest, safeshop.hr will not process your personal data in the future.

In addition to all the above, it is important to emphasize the following: if a judicial, administrative, or extrajudicial proceeding has been initiated, personal data may be stored until the end of such proceeding, including the possible period for stating legal remedies.

Does safeshop.hr share data with third parties?

Privacy protection is important to Safeshop.hr; therefore, it will never share your personal data with third parties except for the purposes described in this Privacy Policy. Safeshop.hr will always inform you about the sharing and transfer of data.

Safeshop.hr also cooperates with other companies. This means that it sometimes shares your personal data using secure IT systems. In that case, the data are transferred to servers located in the EU or in a country that ensures an adequate level of protection in accordance with EU legislation.

In some cases, partners of safeshop.hr who provide services on behalf of or for safeshop.hr may process your data outside the European Union. However, the contracts that safeshop.hr enters into with such entities oblige them to handle your data with special security measures in accordance with the regulations in force in the member states of the European Union. In the case of data transfer to the USA, safeshop.hr will ask for your permission considering the consequences of the “Schrems II” judgment and the declaration of the Privacy Shield as invalid. Also, if the contractual partner has a headquarters in the USA, safeshop.hr will revise existing contracts and check the security standards guaranteed by its partner to ensure the protection of all data subjects with the latest standards approved and suggested by competent institutions.

The purposes for which we share data with our trusted partners include, for example, marketing needs, safeshop.hr website maintenance, advertising, and other services. These service providers are obliged, according to relevant contracts, to use the data entrusted to them only in accordance with the guidelines and exclusively for the purpose strictly determined by Safeshop.hr. Also, safeshop.hr obliges them to adequately protect your data and to consider them a business secret.

How long will safeshop.hr retain your personal data?

Safeshop.hr will not retain your personal data longer than the period for which the data are needed to fulfill the purpose of their use, and at most for a period of 3 years, except in exceptional cases when a longer data retention period is prescribed by law (for example, data related to exercising your rights for privacy protection will be kept permanently).

What will safeshop.hr use your personal data for?

Safeshop.hr may use your personal data in several different ways, mainly to perform its legal and other obligations to you, but sometimes also to improve your experience of using the safeshop.hr website and for security reasons.

The purposes for which safeshop.hr uses your personal data are described in this Privacy Policy, and if your data are processed for other purposes, you will be notified before such (new) processing is carried out.

Cookies

In order to maintain the website and ensure that its functionalities are at the expected level, safeshop.hr uses technology known as “cookies.”

Cookies are small files that are sent to your computer and which safeshop.hr can access later. They can be temporary or permanent. Thanks to cookies, you can search the safeshop.hr website without difficulty. Cookies show what interests you and other visitors to the website, which helps in improving the website.

Other Websites

This Privacy Policy applies only to the use and utilization of data collected by safeshop.hr from users (data subjects). Other websites that can be accessed through the safeshop.hr website have their own confidentiality and data collection statements and ways of their use and publication.

Safeshop.hr is not responsible for the methods and operating conditions of third parties.

Safeshop.hr collects and processes personal data through user interactions on social networks such as Facebook, Instagram, and YouTube. Safeshop.hr or the responsible persons appointed by safeshop.hr have insight into messages and/or posts on the mentioned social networks; however, safeshop.hr does not store personal data collected through them, especially those contained in messages, and does not further process them except for the purposes stated in these Rules.

Safeshop.hr uses a business profile using the services of Facebook, YouTube, and Instagram, and you can view their Privacy Policies or confidentiality statements as well as the way they use your personal data at:

In case you have questions regarding the collection and processing of data by Facebook, YouTube, and/or Instagram or want to exercise any of your rights guaranteed by the General Data Protection Regulation, contact:

If you are not satisfied with the way your personal data are collected and processed, you can contact the leading supervisory body (Irish Data Protection Commissioner) or the Personal Data Protection Agency of the Republic of Croatia.

Entry into Force and Changes to the Privacy Policy

These Rules enter into force upon publication on the safeshop.hr website. Safeshop.hr reserves the right to amend the Privacy Policy, and the same will be published on the safeshop.hr website.

“Privacy Policy by Vision Compliance”